Guarantee and Return Policy: We offer a 30-day Money Back Satisfaction Guarantee from the date you received the product. Please read the terms and conditions below.
We guarantee your satisfaction and will:
- Issue a full refund for unopened products
- Issue a refund of 50% of the purchase price for returned products that have at least 50% of the product remaining
Return Procedures: You do not need a Return Authorization number from us. Simply return to the address listed below. You will need to provide us with your complete Name, Address, Phone # and your Order #. Once we have received your return package, you will receive a full refund.
NOTE: Customer is responsible for all shipping and handling charges incurred when shipping product back to us.
or call Monday-Friday between 9AM and 5PM (EST)
For returns and to reach us by mail please use the following address:
ALIVE BY NATURE
1108 A1A North, Suite 104
Ponte Vedra Beach, Florida 32082
If you have any questions about the Agreement or about the practices of ALIVE BY NATURE, please feel free to contact us at: