Guarantee and Return Policy: We offer a 30-day Money Back Satisfaction Guarantee from the date you received the product. Please read the terms and conditions below.

We guarantee your satisfaction and will:

  • Issue a full refund for unopened products
  • Issue a refund of 50% of the purchase price for returned products that have at least 50% of the product remaining

Return Procedures: You do not need a Return Authorization number from us. Simply return to the address listed below. You will need to provide us with your complete Name, Address, Phone # and your Order #. Once we have received your return package, you will receive a full refund.

NOTE: Customer is responsible for all shipping and handling charges incurred when shipping product back to us.

Return Inquiries:

or call Monday-Friday between 9AM and 5PM (EST)


For returns and to reach us by mail please use the following address:

1108 A1A North, Suite 104
Ponte Vedra Beach, Florida 32082

Contact Us:

If you have any questions about the Agreement or about the practices of ALIVE BY NATURE, please feel free to contact us at: